Travel Advisory
Before your trip, check the UOI Travel Advisory for your destination.
All claims arising from events that have occurred or been made know publicly before your application that may expose you to needless risk are not covered.
Product Highlights
24 Hours Emergency Assist Hotline
Call +65 6222 7737 for assistance while you are overseas
Medical expenses
Get covered up to S$700,000 for overseas and follow-up medical treatments upon return
Baggage and Personal Effects
Get covered up to S$6,000 for accidental loss or loss to baggage and personal effects
Coverage
Affordable travel insurance plans with comprehensive coverage
- Value
- Plus
- Pro
| Your key benefit(s) / Individual limits | Maximum benefit for each plan | ||
| Value | Plus | Pro | |
| Trip cancellation | S$3,000 | S$5,000 | S$10,000 |
| Accidental death and permanent total disablement | S$50,000 | S$100,000 | S$300,000 |
| Medical, dental, and other expenses incured overseas | S$100,000 | S$250,000 | S$700,000 |
| Travel delay | S$500 | S$1,000 | S$1,500 |
| Baggage and personal effects | S$1,000 | S$3,000 | S$6,000 |
| COVID-19 cover | ✓ | ✓ | ✓ |
FAQs
How to Make a Claim
- Simply submit your claim form and any supporting documents to Broadspire at travel-uoi@broadspire.asia, or reach them at +65 6632 8639 within 31 days of your policy’s expiry.
Refund & Cancellation
- Single Trip: If you cancel before your trip, you will get a refund minus S$25 (per insured person). No refund if the trip has already started.
- Annual Multi-Trip: If you cancel within 30 days before your policy starts, we’ll refund based on short-term rates, as long as no claims have been made.
Who is Eligible for Coverage?
- You must be a Singapore Citizen, Permanent Resident, or hold a valid Employment Pass, Work Permit, Dependent Pass, or Long-Term Visit Pass in Singapore.
- Your trip must start and end in Singapore, and it cannot be for medical treatment purposes.
UniTravel insurance customer reviews
Very good service and prompt request on my queries. Follow up request response within a day.
Fong Pui Ling
Friendly and helpful staff that solve my issue on the spot. Thank you.
Ernest Tan Hee Joo
Easy to get to speak to Customer Service, unlike many other companies where you hang on and wait forever. Simple explanations and answers. Make insuring easy .
Victor Lim
Excellent knowledgeable staff who upheld professionalism and friendly service in the follow up. Thumbs up!
Wendy Yee
Travel Advisory
Travel Advisory to all Travel insured
25/04/2025: Due to the terror attack in Pahalgam in the Union Territory of Jammu and Kashmir (India), this is a known-event on or after 22 April 2025 where our travel insurance does not cover any claim if you have booked your trip, purchased your policy and/or are travelling to or transiting through Union Territory of Jammu and Kashmir (India).
28/03/2025: Due to the earthquake in Myanmar and Thailand (Bangkok), this is a known-event on or after 28 March 2025 where our travel insurance does not cover any claim if you have booked your trip, purchased your policy and/or are travelling to or transiting through Myanmar and Thailand (Bangkok).
20/07/2024 : Due to the ongoing violence and demonstrations in Bangladesh, this is a known-event on or after 20 July 2024 where our travel insurance does not cover any claim if you have booked your trip, purchased your policy and/or are travelling to or transiting through Bangladesh.
12/03/2024 : Due to the ongoing civil unrest in Haiti and high risk of violent crime, this is a known-event on or after 12 March 2024 where our travel insurance does not cover any claim if you have booked your trip, purchased your policy and/or are travelling to or transiting through Haiti.
18/10/2023 : Due to the latest developments in Israel-Hamas War, this is a known-event on or after 7 Oct 2023 where our travel insurance does not cover any claim if you have booked your trip, purchased your policy and/or are travelling to or transiting through Israel, Lebanon, Egypt and Jordan.
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