Travel Advisory
Product Highlights
24 Hours Emergency Assist Hotline
Call +65 6222 7737 for assistance while you are overseas
Medical expenses
Get covered up to S$700,000 for overseas and follow-up medical treatments upon return
Baggage and Personal Effects
Get covered up to S$6,000 for accidental loss or loss to baggage and personal effects
Coverage
Affordable travel insurance plans with comprehensive coverage
- Value
- Plus
- Pro
| Your key benefit(s) / Individual limits | Maximum benefit for each plan | ||
| Value | Plus | Pro | |
| Trip cancellation | S$3,000 | S$5,000 | S$10,000 |
| Accidental death and permanent total disablement | S$50,000 | S$100,000 | S$300,000 |
| Medical, dental, and other expenses incured overseas | S$100,000 | S$250,000 | S$700,000 |
| Travel delay | S$500 | S$1,000 | S$1,500 |
| Baggage and personal effects | S$1,000 | S$3,000 | S$6,000 |
| COVID-19 cover | ✓ | ✓ | ✓ |
FAQs
How to Make a Claim
- Simply submit your claim form and any supporting documents to Broadspire at travel-uoi@broadspire.asia, or reach them at +65 6632 8639 within 31 days of your policy’s expiry.
Refund & Cancellation
- Single Trip: If you cancel before your trip, you will get a refund minus S$25 (per insured person). No refund if the trip has already started.
- Annual Multi-Trip: If you cancel within 30 days before your policy starts, we’ll refund based on short-term rates, as long as no claims have been made.
Who is Eligible for Coverage?
- You must be a Singapore Citizen, Permanent Resident, or hold a valid Employment Pass, Work Permit, Dependent Pass, or Long-Term Visit Pass in Singapore.
- Your trip must start and end in Singapore, and it cannot be for medical treatment purposes.
UniTravel insurance customer reviews
Customer service was efficient and attentive. The team did a good job with my fast claim submission. I will continue to renew my travel insurance with UOI.
May Heng Kam
I had a pleasant experience purchasing travel insurance from UOI. The staff member who took my call was gentle, patient, polite and professional, putting me at ease while answering all my questions.
Lucille Cha
UOI has been my go-to for my Motor, PA and travel insurance needs for more than six years. Special thanks to the team for their prompt responses and helpful service with my queries.
Kel Jynn
From the moment my call was answered to being guided through payment, I felt warmly supported by an understanding professional. A great job done—a million thanks!
Dalip Chandiramani
Travel Advisory
Travel Advisory to all Travel insured
02/03/2026: Due to the escalating security situation in the Middle East, following strikes by the United States and Israel on Iran commencing on Saturday, 28 February 2026, under the terms of our policy, this situation falls under the General Exclusions relating to war and war-like operations, which apply to all sections of the policy. This means the policy does not cover any claim that arises directly or indirectly from war, hostilities, retaliatory strikes, or military actions.
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